Privacy Policy

01. Information We Collect

The information we collect depends on how you interact with our site.

Provided by You

Contact details (name, email, phone)
Shipping/billing address
Order details and support messages
Account details (if created)

Collected Automatically

Device and browser information
IP address and general location
Pages viewed and site interactions
Cookies and tracking pixels

Note: Payment information is processed through secure payment providers. We do not store full payment card numbers.

02. How We Use Information

We use personal information to operate and improve our services.

Primary Uses

Process orders and deliver products
Provide customer service
Send transactional messages
Prevent fraud and secure accounts

Improvement & Analytics

Understand site performance
Debug and monitor functionality
Measure content effectiveness

03. How We Share Information

We share personal information only as needed to provide services, comply with law, or protect rights.

Service Providers

We may share information with vendors who help us operate the site and fulfill services (e.g., ecommerce platform, payment processing, shipping, analytics). These providers are permitted to use information only to perform services for us.

Legal & Safety

We may disclose information to comply with applicable law, respond to lawful requests, enforce our policies, or protect our rights, users, and the public.

Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information in the ordinary sense. Some jurisdictions define “sale” or “sharing” broadly (including certain advertising technologies). Where applicable, you can exercise opt-out choices.

04. Cookies & Technologies

Cookies help our site function, remember preferences, and understand performance. You can control cookies through your browser settings.

Cookie Types

Essential: Required for core site functionality.
Performance: Measure and improve speed.
Preference: Remember region and settings.

Your Controls

Adjust browser settings to block cookies.
Use “Do Not Track” features (where supported).
Review site cookie preferences if provided.

05. Your Privacy Rights

Depending on where you live, you may have specific rights.

Common Requests

Access held personal information
Correction of inaccurate data
Deletion (subject to exceptions)
Portability

Opt-Out

Opt out of marketing communications
Limit cookie-based advertising
Exercise “Do Not Sell” rights

To submit a request, contact us at support@ellafit-clothing.shop. We may need to verify your identity before fulfilling requests.

06. Security & Misc

Retention & Security

We retain personal information as needed to fulfill orders and comply with legal obligations. We use reasonable administrative, technical, and physical safeguards. No system is 100% secure.

Children's Privacy

Our services are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us.